Broadbeach Island,4218Gold Coast

Located in the heart of Broadbeach on Australia's Gold Coast, The Star Grand at The Star Gold Coast is set amongst 7 acres of landscaped gardens and parklands.

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The Star Grand at The Star Gold Coast features a wide range of restaurants and bars and a 24/hour casino. Guests can enjoy a swim in the outdoor pool.

All rooms feature individual climate control, cable TV and an in-room safe. Each room has a work desk with high speed broadband or wireless internet, plus movie and gaming channels on the flat-screen TV.

Guests can take a short stroll to the shops and restaurants of Broadbeach. The beach is only a 10-minute walk from The Star Grand at The Star Gold Coast.

Rooms: 9

Facilities of The Star Grand at The Star Gold Coast

General

• WiFi available in all areas

Activities

• Golf course (within 3 km)
• Movie nights

• Live music/performance

• Live sport events (broadcast)

Food & Drink

• Restaurant
• Room service
• Bar

• Breakfast in the room
• Snack bar

• Special diet menus (on request)
• Vending machine (drinks)
• Kid meals

Pool and wellness

• Sauna
• Fitness centre

• Pool/beach towels

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Reception services

• 24-hour front desk
• Newspapers
• Express check-in/check-out

• Currency exchange
• Ticket service

• Luggage storage
• ATM/cash machine on site
• Concierge service

Common areas

• Garden

Entertainment and family services

• Casino
• Evening entertainment

• Children television networks

Cleaning services

• Laundry
• Dry cleaning

• Ironing service

• Trouser press
• Daily housekeeping

Business facilities

• Meeting/banquet facilities
• Business centre

• Fax/photocopying

Shops

• Gift shop

• Shops (on site)

Miscellaneous

• Non-smoking rooms
• Facilities for disabled guests
• VIP room facilities

• Lift
• Heating

• Non-smoking throughout
• Air conditioning
• Designated smoking area

Safety & security

• Safety deposit box
• 24-hour security
• Security alarm

• Smoke alarms
• CCTV in common areas

• CCTV outside property
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities
• Hand sanitizer in guest accommodation and key areas

• First aid kit available

Physical distancing

• Physical distancing rules followed

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against Coronavirus

• Linens, towels and laundry washed in accordance with local authority guidelines

Food & drink safety

• Physical distancing in dining areas
• Food can be delivered to guest accommodation

• All plates, cutlery, glasses and other tableware have been sanitized

• Delivered food is securely covered

Internet

WiFi is available in all areas and is free of charge.

Parking

Free public parking is possible on site (reservation is not needed).

Policies of The Star Grand at The Star Gold Coast

These are general hotel policies for The Star Grand at The Star Gold Coast. As they may vary per room type; please also check the room conditions.

Check-in

From 14:00 hours

Check-out

Until 11:00 hours

Cancellation / Prepayment

Cancellation and prepayment policies vary according to property type.

Children and extra beds

Free!Up to two children under 6 years stay free of charge when using existing beds.

Free!One child under 3 years stays free of charge in a child's cot/crib.

One older child or adult is charged AUD 50 per night in an extra bed.

The maximum number of extra beds in a room is 1.

The maximum number of total guests in a room is 3.

The maximum number of children's cots/cribs in a room is 1.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Pets

Pets are not allowed.

Groups

When booking more than 10 rooms, different policies and additional supplements may apply.

Accepted credit cards

• Mastercard
• Visa
• Bankcard
• UnionPay credit card
• Diners Club
• American Express

The property reserves the right to pre-authorise credit cards prior to arrival.

Important information

The Star Casino Accommodation Gold Coast

Please note that there is a 1% charge when you pay with a credit card.
Please note that all hotel rooms are non-smoking, however designated smoking areas are available throughout the property.

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